Plan limit reached

You'll hit this modal whenever a creation action would exceed your plan's quota.

Plan limit reached, Orchestrator limit reached (1/1) on plan Community

The modal text follows this pattern:

You've reached your plan limit. {Resource} limit reached ({used} / {total}) on plan {Plan}. Upgrade to add more.

Buttons: Cancel and Upgrade plan.

What's hitting the limit

ModalCause
Orchestrator limit reachedTrying to add an orchestrator beyond your plan cap. Community allows 1.
Device limit reachedTrying to add a vPLC beyond the cap (across all your orchestrators). Community allows 2.
Private project limit reachedTrying to create a private project on a plan with 0 private projects allowed (Community).
ACU exhaustedTriggering an AI Engineer job with insufficient credits.
Seat limit reachedTrying to invite a new org member beyond seats purchased.

The two paths forward

1. Free up an existing item

This is the right move if your current usage is bigger than your actual needs.

  • Orchestrators: delete an orchestrator you don't use. Managing orchestrators.
  • Devices: delete vPLCs you're not running. 3-dot menu on the device card → Delete.
  • Private projects: convert a private project to public, or delete projects you no longer need.
  • Seats: remove org members you no longer need. Members and roles.

After freeing up the resource, retry the action that triggered the limit.

2. Upgrade

Click Upgrade plan in the modal. You'll land on Pricing.

For personal slug limits: upgrade your personal plan in Settings → Billing or pick from pricing.

For org slug limits: upgrade the organization's plan in Org billing.

For ACU exhaustion specifically: you can buy a one-time ACU top-up without upgrading the plan. See AI Credit Units.

Confirming your current usage

Always good to verify before deciding what to do. Settings → Usage shows:

  • ACUs (this month vs extras).
  • Orchestrators used / allowed.
  • Devices used / allowed.
  • Private projects used / allowed.

A red bar means you've hit or passed the limit.

Grandfathered items

If your plan recently decreased (downgrade or trial expiration), you might be over your new plan's limit on items you already had. Those items keep working. The plan only blocks new creations that would push you further over.

To clean up:

  1. Decide which items to keep.
  2. Delete the rest.
  3. Once you're under the limit, you can resume creating new things.

Where to next